Diagnose
Diagnose: Mapping Your IT Landscape Against Business Reality
We audit your current IT/OT estate—ERP, SCADA/DERMS, asset management, billing and analytics—benchmarked against your operating processes, growth plans and cost base. The output is a fact-based diagnostic, not a vendor pitch, surfacing gaps, redundancies and hidden costs before any solution design begins.
Typical duration · 3-4 weeks
Samples generated 05 Sept 2026, 11:27 pm ISTWhat happens in this step
- 01Kick-off workshops with finance, operations, asset management and IT teams to map current-state processes
- 02Inventory of all IT/OT systems in use—ERP, SCADA, DERMS, CMMS, billing, analytics—including licensing and hosting model
- 03Data-flow and integration mapping across systems to identify manual workarounds and duplicate data entry
- 04Cost-base review: license fees, AMC contracts, cloud spend and integration costs mapped against actual utilisation
- 05Benchmarking against growth plan (capacity additions, new geographies, new business lines) to test scalability
- 06Cybersecurity and compliance posture review against CERT-In and grid-code requirements
- 07Findings workshop with leadership to validate gaps and agree priorities
What we need from you
- Current IT/OT systems inventory and license agreements
- Org chart and process ownership map for finance, O&M and asset management
- 3-5 year capacity growth and expansion plan
- Historical IT/software spend (AMC, licensing, cloud, integration) for last 2 years
- Access to key system administrators for walkthroughs
- Any prior IT audit or cybersecurity assessment reports
Worked example (anonymised, illustrative)
Portfolio IT Landscape Diagnostic · 1.1 GW solar + 300 MW wind operating portfolio · Western & Southern India
IPP with assets across six states running on five disconnected SCADA platforms and a legacy ERP, evaluating IT readiness ahead of a 500 MW capacity addition and a planned BESS foray.
Sample deliverables from this step
Every sample below is analyst-written and anonymised for illustration — structure and depth mirror our real deliverables; figures and names are not from any client engagement.
IT & OT Systems Landscape Report
Full inventory of applications, platforms and integrations mapped against business processes, with utilisation and redundancy flags.
Sample excerpt · Systems Inventory Extract — illustrative figures
| System | Function | Hosting | Users | Annual Cost (INR Lakh) | Flag |
| SCADA-A | Solar monitoring, cluster 1 | On-prem | 12 | 18 | Overlaps SCADA-B |
| SCADA-B | Wind monitoring, cluster 2 | Cloud | 8 | 22 | Overlaps SCADA-A |
| ERP-Legacy | Finance & procurement | On-prem | 45 | 65 | End-of-life 2026 |
| CMMS-X | O&M ticketing | Cloud | 30 | 14 | Underutilised (35%) |
| Excel-Trackers | Generation MIS | Local files | 20 | - | Manual, error-prone |
- Two SCADA platforms run in parallel due to historical M&A, duplicating cost
- Legacy ERP unsupported post-2026; migration lead time approx. 9 months
Cost Base & TCO Baseline Model
Consolidated total-cost-of-ownership model across all IT/OT systems, normalised per MW, benchmarked against comparable portfolios.
Sample excerpt · TCO Summary by Category — illustrative figures
| Category | FY24 Spend (INR Lakh) | Cost/MW (INR) | % of Total | Trend |
| SCADA/DERMS | 40 | 2,857 | 18% | Rising |
| ERP & Finance | 65 | 4,643 | 29% | Flat |
| CMMS/O&M | 14 | 1,000 | 6% | Flat |
| Cybersecurity | 10 | 714 | 4% | Rising |
| Cloud & Connectivity | 28 | 2,000 | 12% | Rising |
| Manual/Excel workarounds (hidden) | 35 | 2,500 | 16% | Hidden |
- Hidden cost of manual workarounds estimated via time-motion study with O&M teams
- Benchmark uses anonymised peer data from comparable 1 GW+ portfolios
Process-to-System Gap Map
Cross-reference of core business processes against system capability, flagging where growth plans will break current tooling.
Sample excerpt · Gap Register Extract — illustrative figures
| Process | Current System Support | Growth Plan Impact | Gap Severity | Recommended Action |
| Generation forecasting | Manual Excel, 3 analysts | Cannot scale to +500 MW addition | High | Deploy forecasting module |
| BESS dispatch scheduling | No system in place | Required for planned BESS foray | High | New DERMS/EMS module |
| Asset O&M ticketing | CMMS-X, partial rollout | Adequate for near term | Low | Extend to remaining sites |
| Regulatory reporting | Manual compilation | Increasing DISCOM reporting frequency | Medium | Automate via ERP integration |
- Severity rated on time-to-failure under the stated growth plan
- Gaps prioritised jointly with finance and O&M leads in the validation workshop
IT Risk & Cybersecurity Exposure Register
Prioritised register of cybersecurity, compliance and single-point-of-failure risks identified during the diagnostic.
Sample excerpt · Risk Register Extract — illustrative figures
| Risk ID | Description | System Affected | Likelihood | Impact | Mitigation Owner |
| R-01 | No CERT-In compliant SOC monitoring | All OT systems | High | High | IT Head, Q3 target |
| R-02 | Single admin credential for SCADA-A | SCADA-A | Medium | High | IT Security, immediate |
| R-03 | No DR site for ERP database | ERP-Legacy | Medium | High | IT Head, Q4 target |
| R-04 | Unpatched CMMS server OS | CMMS-X | Low | Medium | Vendor AMC, Q2 target |
- Register cross-checked against CERT-In critical infrastructure guidelines
- Feeds directly into the Blueprint-stage security architecture
Outcomes
- Clear, validated picture of every IT/OT system in use, its cost and its fitness for purpose
- Quantified cost base with hidden and manual costs surfaced for the first time
- Prioritised gap list directly linking business growth plans to IT investment needs
- Shared leadership alignment on what to fix first, feeding directly into the Blueprint stage
Questions clients ask
How disruptive is this diagnostic to daily operations?
Minimal. Workshops and system walkthroughs are scheduled around existing operational calendars and typically require 2-3 hours per week from key staff over the assessment period.
Do you need access to sensitive financial or system data?
We work under NDA and generally need read-only access to cost records and system configurations, not live production credentials, to complete the review.
What if we've already commissioned an IT audit before?
We use prior audits as a starting point, revalidating findings against current operations and the latest growth plan rather than repeating the exercise from scratch.


